Guarantee

 

Bessemer cookware products are guaranteed against defects caused by FAULTY WORKMANSHIP AND MATERIAL for a period of 5 years from date of purchase.

The BESSEMER non-stick coating is believed to be the finest available but can be damaged if reasonable care is not shown. With extensive use, you may notice a slight diminishing of the release effect of your cookware while all other product benefits remain. To achieve the desired release, massage a small amount of oil into the coating and wipe off the excess. Please read your Use and Care Leaflet carefully before use to prevent damaging your coating.

The guarantee does NOT COVER damage to cookware, the non-stick coating or exterior enamel coating resulting from:

  • excessive heat (refer to the Use and Care Leaflet)
  • the use of metal utensils
  • cutting or scratching
  • action of abrasive cleaners
  • highly corrosive cleaners, e.g. oven cleaners
  • dishwasher use
  • accidental dropping
  • impact, i.e. chipping
  • normal wear and tear

Bessemer Kitchen Mates, Oven to Table and Enviro Range products are guaranteed against defects caused by FAULTY WORKMANSHIP AND MATERIAL for a period of 1 year from date of purchase. The guarantee does not cover misuse or wear and tear. DO NOT USE BLEACH OR FABRIC SOFTENERS ON ENVIRO PRODUCT AS THEY DESTROY THE PRODUCTS ABILITY TO CLEAN EFFECTIVELY.

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